A lot of our business is from word of mouth referrals and there is nothing more we find more satisfying than happy patients recommending us. Unfortunately we are unable to allow reviews on our website.
You may have seen other dental websites or Facebook pages with reviews attached but we take our professional and legal obligations seriously and anyone who breaches these laws run the risk of heavy penalties.
Section 133 of the National Law regulates advertising of regulated health services. It states:
A person must not advertise a regulated health service, or a business that provides a regulated health service, in a way that
— 3. uses testimonials or purported testimonials about the service or business;
a) in the case of an individual—$5,000; or
b) in the case of a body corporate—$10,000
Dental Board of Australia
These laws are for places that a dentist controls (Facebook, websites etc) and can be considered advertising. Third party sites that a dentist does not control are not covered under the same rules eg Google.