Frequently Asked Questions
Is there parking available?
We are conveniently located in a strip shopping centre. You will often be able to park right outside our front door otherwise there is ample street parking very close by.
Do you send work overseas to be made?
All of our lab work is performed at local laboratories. None of our crowns, bridges or dentures are sent overseas to be made. By using local laboratories this ensures that all materials used to construct your prosthesis conform to Australian standards. It is possible to save money by sending lab work overseas but we are unwilling to make this compromise on quality and safety.
Are X-Rays really needed?
Dental x-rays or radiographs can be divided into two categories – intra-oral and extra-oral. They provide valuable diagnostic information that can lead to better treatment planning, earlier intervention and better outcomes. For example, the information provided by intra-oral bitewing radiographs makes it possible to detect cavities forming on the walls of teeth before severe damage has been done. Other forms of x-rays can screen for dental abnormalities that would otherwise go undetected. Extra-oral radiography provides information on tooth development, shape and the relationship between different oral structures such as the roots of teeth, nerves and sinuses. They are essential to ensuring your dental health and are only recommended where necessary.
I am nervous can you help me?
There are many reasons why a patient may feel apprehensive about dental treatment and it is important to understand why you feel the way you do. We will discuss these reasons with you and work to overcome any fears. Relative analgesia (happy gas) is a great way to feel more relaxed and we are happy to provide this service. We provide treatment in a relaxed manner to ensure you are comfortable at all times.
When should my child start seeing a dentist?
As soon as your child has teeth you should start speaking to us to discuss your child's requirements. Bringing them with you to your own check up is a good way to get them use to seeing a dentist and once they are comfortable we can then work on getting a proper check up performed. Usually by age 3 they can have their own check-up appointment.
Do I need a mouth guard?
If you are involved in any contact sport a custom fitted mouth guard is highly recommended. Most commonly we make mouth guards for people who are involved in football, soccer, hockey, basketball, boxing, martial arts.
Can I use a do-it-yourself mouth guard?
These DIY mouth guards will probably provide some protection but there effectiveness will never replace the need for a properly fitted device.
Do you accept private health insurance?
Yes we have Hicaps and on the spot claiming for a large number of participating funds. We are also participate in the HCF "more for teeth" program.
What should I do if a tooth has been knocked out or traumatised?
Please contact us immediately! We prioritise these emergencies and will see you as soon as possible. There is also valuable information on the Australian Dental Association site for members of the public.